FAQ
Frequently asked questions
WELCOME
ON THE RHINE
Cruiseen & Events on the Rhine in Basel.
New: Ticket control upon boarding
Please show your ticket or your reservation directly upon boarding.
We also recommend that all annual pass holders obtain a free ticket online before the trip. This way, you secure your spot on board during high occupancy and can also make a table reservation.
Cast off!
annual pass on the Rhine
With your personal annual pass you can explore the Rhine for a whole year as often as you want – flexibly, easily, and full of delightful moments on the Rhine.
Celebrate exclusively
Charter
Charter your ship in Basel and turn your corporate event, your anniversary, or your birthday into an unforgettable experience on the Rhine.
Give enjoyment
Vouchers
Give a voucher for a Cruise on the Rhine in Basel and gift shared time, enjoyment, and real Rhine moments on the Rhine.
Work on the Rhine
Jobs
Become part of our team and help create unforgettable experiences on our ships.
With the BaselCard you receive a 25% discount on day trips (not valid for evening trips). The annual pass entitles you to free travel on all scheduled round trips. Subscriptions of public transport (GA, half-fare, SBB day tickets, U-pass, etc.) are not valid! There are no discounts for extra trips – neither with a subscription nor with the annual pass, unless otherwise noted for the trip/event.
Online, at the sales point Schifflände, at the Tourist Information at Barfüsserplatz, and at Tourism Rheinfelden.
We recommend making a table reservation when purchasing tickets, so that you and your loved ones are guaranteed a seat.
Vouchers can only be used as a means of payment for the purchase of tickets or other eligible services. They do not directly entitle you to use our vehicles. Please redeem your voucher online, if possible, before the start of the trip for a valid travel ticket and carry it with you throughout the entire journey.
NEWSLETTER
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