Online, at the sales points Schifflände or at the Tourist Info at Barfüsserplatz.

Yes, on regular round trips (city and port cruise, lock cruise and evening cruise) tickets can usually also be purchased directly on board, provided there are still seats available. However, we recommend booking your ticket including table reservation in advance online. Please note that an additional fee may apply when purchasing tickets on site on board. For culinary cruises and events with pre-sale, online ticket purchase in advance is required.

No. You can also show your ticket (PDF) digitally on your smartphone.

A change or cancellation is generally not possible. Please note the respective conditions when purchasing tickets as well as our terms and conditions.

The ships depart on time. If you arrive late and miss the trip, unfortunately, the ticket cannot be refunded.

Our trips take place in all weather conditions. The ships have protected indoor areas. Check the current operating situation for details.

Online in the voucher shop, at the sales point Schifflände, at the Tourist Info of Basel Tourism at Barfüsserplatz or at Rheinfelden Tourism in the city office in Rheinfelden.

No, retroactive crediting of vouchers is unfortunately not possible. Vouchers must be presented at the time of purchase or directly on board before payment. If the voucher was forgotten at home, the services must be paid for on site. The voucher can not be claimed retroactively.

Vouchers can be redeemed when purchasing tickets online or directly on board for consumption and tickets. Please note that during our system transition, vouchers can only be redeemed on board until further notice.

Valid vouchers with older prices will of course be accepted without surcharge. For expired vouchers (from 2019), the original voucher value will be credited to the current price, and the difference must be paid by the guest.

Older vouchers from old series (before 2019) must be exchanged in our administration at Westquaistrasse 62 for an exchange fee of CHF 5 (rides up to 10 years, gastronomy up to 5 years). Please contact us with a photo of the voucher via [email protected] us.

Online, on the Rhine, at the sales point Schifflände Basel or at the Tourist Info of Basel Tourism at Barfüsserplatz.

Simply register your annual pass online via our registration form.

The annual pass is valid for 12 months from receipt or activation and is valid on all regular round trips (city and port cruise, lock cruise and evening trip). For all other trips and events, the respective discount is indicated separately.

Children accompanied by family under 6 years travel for free while children accompanied by family between 6 and 15 years only pay 5 CHF. The junior card and companion ticket for children are not valid.

There are no discounts for seniors.

School classes and youth groups (including accompanying persons) benefit from a 50% discount on the standard fare.

Discounts are not cumulative (e.g., school class in combination with the BaselCard).

Public transport subscriptions (GA, Half-Fare, SBB day passes, U-subscription, junior card, etc.) are not valid on our trips (since 2019) not valid.

With the BaselCard, you get a 25% discount on day trips. The BaselCard is not valid for evening trips.

With the BPG annual subscription, you travel for free on all scheduled round trips.

For extra trips, no discount applies, neither with public transport subscriptions nor with the BPG annual subscription, unless otherwise noted.

The Rhystärn is barrier-free. The MS Christoph Merian is also barrier-free, except the access outside to the aft deck is only via a wide staircase from the lower or upper deck. The MS Baslerdybli is not barrier-free for structural reasons. Detailed information can be found here.

On the round trips, accompanying persons travel for free with the presentation of the official Swiss "Begleitabo Handicap" on the SwissPass.

Youth/children's groups including accompanying persons (school classes, scout trips, sports clubs, daycare, kindergarten, children's birthday parties, etc.) benefit from a 50% discount on the standard rate. For other groups (from 20 people), we offer special group experiences including gastronomy.

On the bus parking side of Basel Tourism, all bus parking spaces are listed.

At the three-country corner, mainly car parking spaces are available. There are two bus parking spaces, which are also used by the hotel ship coaches; we cannot estimate their occupancy.

If interested, we ask you to contact the Swiss Rhine ports directly, as they own the premises and we cannot allocate parking spaces.

When booking tickets online, you can reserve a table. If you are a group of more than 9 people, please contact us via contact form for a table reservation.

On the city and port cruise, the onboard kiosk with snacks and drinks is open for self-service. On the lock cruise and the evening cruise, we serve appetizers, drinks, and à la carte menus. The offer is linked to the respective cruise.

We kindly ask you not to consume any self-brought food and drinks on board. By purchasing drinks and food from our onboard offer, you support our gastronomy and help ensure that we can continue to provide you with beautiful experiences on the Rhine. Thank you for your understanding.

In principle, dogs are allowed on board. However, there may be exceptions for culinary & event cruises as well as party cruises. Please check online in advance with the event/cruise.

You are welcome to take your bike on board. There is space available at the front of the ship.